Certainly
No-code AI chatbot platform for e-commerce and customer service
Visit Certainly →What is Certainly?
Certainly is a no-code conversational AI platform designed specifically for e-commerce and customer service teams. The platform makes it easy to create AI chatbots that guide customers through product discovery, answer questions, and complete purchases directly in chat. Certainly's AI understands product catalogs and can make intelligent recommendations based on customer preferences and browsing behavior. The platform features a visual bot builder that requires no coding, pre-built templates for common use cases, and seamless integration with e-commerce platforms like Shopify and customer service tools like Zendesk. Beyond basic automation, Certainly's AI can handle complex queries about shipping, returns, and product specifications. With support for 14 languages and deployment across web, mobile, and messaging apps, Certainly helps businesses provide consistent, personalized experiences that increase conversions and reduce support costs.
✨ Key Features
- No-code bot builder
- E-commerce AI
- Product recommendations
- Multi-language support
- Live chat handoff
- Analytics dashboard
- A/B testing
- Custom branding
- Platform integrations
- Visual flow designer
🎯 Use Cases
- E-commerce sales automation
- Product discovery
- Order tracking
- Returns and exchanges
- Customer support
- Lead generation
- Abandoned cart recovery
- Post-purchase engagement