customer-support

Tawk.to

Free live chat software with unlimited agents and conversations

⭐⭐⭐⭐ 8/10
Free
free
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What is Tawk.to?

Tawk.to is a remarkable free live chat platform that provides unlimited agents, unlimited chats, and unlimited websites without any hidden costs. The platform includes a full suite of customer service tools including live chat widget, ticketing system, knowledge base, and mobile monitoring apps - all completely free. Tawk.to's chat widget is highly customizable with pre-chat forms, automated triggers, and multi-language support. The platform includes advanced features typically found in paid solutions: chat history, canned shortcuts, file sharing, screen sharing, and visitor monitoring. Teams can collaborate through internal chat, transfer conversations, and set up automatic routing. Tawk.to offers optional paid add-ons like hiring dedicated chat agents and removing the Tawk.to branding, but the core platform remains free. With iOS and Android apps for managing chats on the go, detailed analytics, and integration capabilities, Tawk.to has become popular among small businesses and startups looking for professional live chat without monthly fees.

✨ Key Features

  • Unlimited agents
  • Unlimited chats
  • Ticketing system
  • Knowledge base
  • Mobile monitoring apps
  • Screen sharing
  • Chat history
  • Visitor monitoring
  • Auto-triggers
  • Multi-language

🎯 Use Cases

  • Small business chat
  • Startup customer support
  • E-commerce chat
  • Multi-website support
  • Budget-friendly solution
  • Mobile support
  • International businesses
  • High-volume chat

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