customer-support

Pure Chat

Simple live chat software for small businesses and websites

⭐⭐⭐⭐ 7/10
Free (Paid: $39/month)
freemium
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What is Pure Chat?

Pure Chat is a straightforward live chat solution designed with small businesses in mind, offering simplicity without sacrificing essential features. The platform provides unlimited chats even on the free plan, making it accessible for startups and growing companies. Pure Chat's widget is easy to install on any website with just a few lines of code, and the interface is intuitive enough that teams can start chatting with customers within minutes of setup. The platform includes visitor tracking that shows what pages customers are viewing, enabling context-aware conversations. Mobile apps for iOS and Android ensure that teams never miss a conversation. Pure Chat integrates with popular tools like Google Analytics, Salesforce, and HubSpot for tracking conversions and syncing customer data. With customizable chat widgets, canned responses for common questions, and the ability to transfer chats between team members, Pure Chat provides the core functionality small businesses need without overwhelming complexity or enterprise pricing.

✨ Key Features

  • Unlimited chats
  • Mobile apps
  • Visitor tracking
  • Customizable widget
  • Canned responses
  • Chat transcripts
  • Analytics
  • Team management
  • Integrations
  • Proactive chat

🎯 Use Cases

  • Small business chat
  • Website customer service
  • Lead generation
  • E-commerce support
  • Mobile team support
  • Simple live chat
  • Startup communication
  • Multi-operator chat

🔄 Alternatives to Pure Chat

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