customer-support

Chaport

Modern live chat and chatbot software for sales and support teams

⭐⭐⭐⭐ 7/10
Free (Paid: $19/month)
freemium
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What is Chaport?

Chaport is a modern live chat platform designed to help businesses provide excellent customer support and boost sales through real-time conversations. The platform features a beautiful, intuitive interface that makes it easy for teams to manage multiple conversations simultaneously across web chat, Facebook Messenger, Telegram, and Viber. Chaport's chatbot builder enables automation of repetitive questions and lead qualification, with the ability to create complex conversation flows without coding. The platform includes powerful team collaboration features like internal notes, conversation transfer, and typing insights that show what customers are typing before they send. With automatic visitor information collection, proactive chat invitations based on behavior, and detailed analytics, Chaport helps teams engage customers at the right moment. The platform offers a free forever plan for small teams, making it accessible while providing premium features like chatbots, integrations, and advanced reporting for growing businesses.

✨ Key Features

  • Multi-channel live chat
  • Chatbot builder
  • Auto-invitations
  • Typing insights
  • File sharing
  • Team collaboration
  • Visitor information
  • Mobile apps
  • Chat widget customization
  • Integrations

🎯 Use Cases

  • Website live chat
  • Sales conversations
  • Customer support
  • Multi-channel messaging
  • Lead generation
  • Team collaboration
  • E-commerce support
  • Proactive engagement

🔄 Alternatives to Chaport

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