Crisp
All-in-one customer messaging platform with AI chatbot capabilities
Visit Crisp →What is Crisp?
Crisp is a comprehensive customer messaging platform that centralizes all customer communications into a single, unified inbox. The platform combines live chat, email, Facebook Messenger, Instagram DMs, WhatsApp, SMS, and more, enabling teams to manage all conversations from one place. Crisp's AI chatbot, MagicBot, can be configured to answer common questions, qualify leads, and route conversations to the appropriate team member. The platform includes a powerful CRM that tracks customer history, behavior, and context across all channels. Crisp's shared inbox features assignment rules, canned responses, and real-time collaboration tools for teams. The platform offers visitor monitoring that shows what customers are doing on your website in real-time, enabling proactive engagement. With knowledge base capabilities, campaign tools for sending targeted messages, and integrations with popular business tools, Crisp provides everything needed for modern customer communication.
✨ Key Features
- Unified inbox
- AI chatbot (MagicBot)
- Multi-channel messaging
- Built-in CRM
- Visitor tracking
- Knowledge base
- Campaign tools
- Team collaboration
- Mobile apps
- Integrations hub
🎯 Use Cases
- Multi-channel support
- Live chat
- Social media messaging
- Lead generation
- Customer CRM
- Team inbox
- Proactive engagement
- Knowledge management