Customerly
Customer service software with AI automation and marketing tools
Visit Customerly →What is Customerly?
Customerly is an all-in-one customer service and marketing platform that helps SaaS and e-commerce businesses manage customer relationships through AI-powered automation. The platform includes a sophisticated chatbot builder that can qualify leads, answer questions, and guide customers through workflows 24/7. Customerly's live chat widget integrates seamlessly with the chatbot, allowing smooth handoff to human agents when needed. The platform features a full help desk system with ticketing, team assignment, and SLA management. What sets Customerly apart is its marketing automation capabilities - you can send targeted email campaigns, in-app messages, and behavioral triggers based on customer actions. The built-in CRM tracks customer data, conversation history, and product usage. With video messaging for personalized support, satisfaction surveys, and detailed analytics, Customerly provides a comprehensive solution for businesses looking to combine support and marketing in one platform.
✨ Key Features
- AI chatbot builder
- Live chat
- Help desk ticketing
- Email marketing
- In-app messaging
- Video messages
- Customer CRM
- Marketing automation
- Satisfaction surveys
- Knowledge base
🎯 Use Cases
- SaaS customer support
- E-commerce service
- Lead qualification
- Marketing automation
- Customer onboarding
- In-app support
- Behavioral messaging
- Customer success