Userlike
Customer messaging platform for website chat and WhatsApp Business
Visit Userlike →What is Userlike?
Userlike is a German-made customer messaging platform that enables businesses to provide support and sales through website chat, WhatsApp Business, and other messaging channels. The platform is built with European privacy standards in mind, offering GDPR-compliant hosting in Germany and strong data protection features. Userlike's smart messaging hub unifies conversations from website chat, WhatsApp, Facebook Messenger, Telegram, and Threema into one operator interface. The AI Automation Hub includes chatbot capabilities for automating responses, qualifying leads, and routing conversations. What distinguishes Userlike is its emphasis on message-based support rather than traditional live chat - conversations can be asynchronous, allowing customers and agents to respond when convenient. The platform includes a powerful GIF integration, translation features for international support, video calls, and screen sharing. With comprehensive analytics, website visitor monitoring, and integration to popular CRM and helpdesk tools, Userlike serves European businesses and those prioritizing data privacy.
✨ Key Features
- WhatsApp Business integration
- Multi-channel messaging
- AI chatbot automation
- GDPR compliance
- Video calls
- Screen sharing
- Translation features
- Visitor intelligence
- GIF integration
- Analytics dashboard
🎯 Use Cases
- WhatsApp customer service
- GDPR-compliant messaging
- European market support
- Multi-channel engagement
- International support
- Sales conversations
- Video support
- Asynchronous messaging