Dialogflow

What is Dialogflow?

Dialogflow is Google's enterprise-grade conversational AI platform that enables developers to build sophisticated chatbots and voice applications. The platform comes in two editions: Dialogflow CX for complex enterprise applications and Dialogflow ES for simpler use cases. Dialogflow CX features visual flow builders, state management, and advanced testing tools for building contact center AI and complex conversational experiences. The platform leverages Google's state-of-the-art natural language understanding to interpret user intent across 30+ languages. Dialogflow integrates seamlessly with Google Assistant, making it easy to build voice apps, while also supporting deployment on websites, mobile apps, messaging platforms, and phone systems. With pre-built agents for common use cases, rich analytics, and the ability to scale to millions of conversations, Dialogflow serves businesses of all sizes looking to implement conversational AI backed by Google's infrastructure.

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