What is Chorus.ai?
Chorus.ai, now part of ZoomInfo, provides conversation intelligence that helps sales teams close more deals through AI analysis of customer interactions. The platform records and transcribes calls and meetings, then uses AI to identify key moments like objections, competitors, pricing discussions, and next steps. For managers, Chorus provides coaching insights by highlighting what top performers do differently. Deal intelligence shows conversation metrics that predict outcomes. Integration with ZoomInfo data enriches conversations with company and contact intelligence. For sales organizations focused on execution excellence, Chorus provides the visibility and coaching tools to replicate winning behaviors across the entire team.
✨ Key Features
- Call recording
- Conversation intelligence
- Deal insights
- Coaching analytics
- Topic tracking
- Competitor mentions
- Team dashboards
- CRM integration
- ZoomInfo integration
- Mobile app
🎯 Use Cases
- Sales coaching
- Deal reviews
- Competitive intelligence
- Sales training
- Pipeline management
- Win-loss analysis
- Team performance
- Call quality