Boost.ai
Enterprise conversational AI platform with advanced automation
Visit Boost.ai →What is Boost.ai?
Boost.ai is an enterprise conversational AI platform that delivers sophisticated automation for customer service at scale. The platform's AI engine uses advanced natural language understanding to handle complex customer inquiries with accuracy rates exceeding 95%. What distinguishes Boost.ai is its focus on continuous improvement through machine learning that adapts to each organization's specific language, terminology, and customer needs. The platform features a comprehensive conversation designer that enables teams to build complex dialog flows, a knowledge base that the AI references for answers, and intelligent routing that escalates to human agents when needed. Boost.ai supports deployment across web chat, mobile apps, voice, and messaging platforms, with native integrations to major CRM and service management systems. The platform includes robust analytics for tracking automation rates, customer satisfaction, and identifying opportunities for improvement.
✨ Key Features
- Advanced NLU engine
- Conversation designer
- Knowledge management
- Multi-channel deployment
- Voice and chat
- Continuous learning
- Agent handoff
- Enterprise integrations
- Analytics platform
- Compliance features
🎯 Use Cases
- Enterprise customer service
- IT helpdesk automation
- HR self-service
- Banking support
- Telecom customer care
- Multi-language support
- Complex query handling
- 24/7 automation