What is Troops?
Troops is a revenue communications platform that eliminates context switching by bringing Salesforce directly into Slack. The platform enables sales teams to update opportunities, log activities, and access critical deal information without leaving Slack. Troops automates revenue workflows by triggering notifications when important events occur - deal stages change, opportunities go stale, or key activities happen. The platform includes conversational AI that allows reps to interact with Salesforce using natural language commands in Slack. Troops transforms static CRM reports into dynamic Slack channels where teams can discuss deals, share insights, and collaborate in real-time. With automated daily digests, custom triggers, and the ability to create deals and contacts from Slack conversations, Troops dramatically reduces CRM friction. The platform ensures data hygiene by making it easy to update Salesforce in the flow of work rather than as a separate administrative task. For distributed sales teams working primarily in Slack, Troops provides seamless CRM access without application switching.
✨ Key Features
- Slack-Salesforce integration
- Conversational CRM
- Automated workflows
- Deal notifications
- Natural language commands
- Daily digests
- Custom triggers
- CRM updates from Slack
- Report sharing
- Team collaboration
🎯 Use Cases
- Slack-based sales teams
- CRM adoption
- Deal collaboration
- Revenue workflows
- Pipeline visibility
- Activity logging
- Team alignment
- Remote sales teams