Aivo
AI-powered customer service platform for Latin America and global markets
Visit Aivo →What is Aivo?
Aivo is a conversational AI platform designed specifically for companies operating in Latin America and Spanish/Portuguese-speaking markets globally. The platform features AgentBot for automated customer service, Live for human agent conversations, and Studio for building custom automation flows. Aivo's AI is trained extensively on Spanish and Portuguese language nuances, regional variations, and cultural context, providing superior understanding compared to generic platforms. The platform supports omnichannel deployment across web chat, WhatsApp, Facebook Messenger, Instagram, and voice channels. Aivo includes industry-specific solutions for e-commerce, banking, telecommunications, and retail, with pre-built intents and workflows. The platform integrates with major CRM systems, helpdesk tools, and payment processors common in Latin American markets. With advanced analytics, conversation flow optimization, and the ability to handle high volumes during peak times, Aivo helps companies scale customer service while maintaining quality.
✨ Key Features
- Spanish/Portuguese AI
- AgentBot automation
- Live agent platform
- Visual bot builder
- WhatsApp integration
- Voice capabilities
- Industry solutions
- CRM integration
- Analytics dashboard
- Multi-channel deployment
🎯 Use Cases
- Latin America customer service
- E-commerce support
- Banking automation
- Telecom customer care
- WhatsApp business
- Multi-language support
- Regional deployment
- Omnichannel engagement